For Immediate Release
Troy Clogg Landscape Associates Certified in ISO 9001/SN9001
Wixom, MI—November 24, 2015—Troy Clogg Landscape Associates, a renowned metro Detroit snow removal and landscaping company, announced today it has been certified in the ISO 9001/SN9001 standard from the Smithers Quality Assessment for superior quality management services in the snow and ice management industry. The certification is a noteworthy milestone, reflecting the company’s dedication to prioritize customer satisfaction through systematic refinement of internal processes.
ISO (International Organization for Standardization) certifications are awarded by a third party auditor performing extensive research into an organization’s structure, procedures, and policies, confirming the services meet rigorous international standards to ensure customer satisfaction as well as meeting all regulatory and statutory requirements. The stringent process of certification analyzes the business’s operations from top to bottom, seeking commitment to quality at every level. Troy Clogg Landscape Associates has successfully demonstrated effective snow removal management and strives to continue its success through the ISO 9001/SN9001 renewal in three years’ time.
“Receiving our ISO 9001/SN9001 certification is the result of hard work and dedication from our entire staff,” said Troy Clogg, CEO. “It confirms what we’ve known from the start: our commitment to our customers is of the highest priority. ISO 9001/SN9001 recognizes the procedures we put in place aren’t just static standards, but high ones that continually evolve to meet—and often exceed—the needs of customers.”
Troy Clogg Landscape Associates is one of less than 20 snow and ice management companies in the country to be ISO 9001/SN9001 certified and registered. The firm has also received numerous Michigan Green Industry awards over the years in its efforts to promote certification and education amongst its employees to continually improve operations and customer service.
“Receiving certification in ISO 9001/SN9001 was a natural step for us,” Matt Scott, ASM, ASCA-C, stated. “We are always setting the bar higher for ourselves, from our sales system to our customer service to operations.”
Obtaining the international certification assures customers, both residential and commercial, that Troy Clogg Landscape Associates’ operations result in the highest care and quality of services.
About Troy Clogg Landscape Associates
Troy Clogg Landscape Associates, LLC is one of the largest and most successful firms in Michigan, providing snow removal, landscape design and construction, complete site maintenance with lawn cutting, pruning, fertilization, and irrigation service to a full range of commercial and residential clients. Troy Clogg Landscape Associates is known for award-winning designs, dependability, and quality service, as well as heartfelt passion for the profession. With state-of-the-art equipment and a team of committed professionals, TCLA has the capability to meet every landscape and snow removal need.